Research Paper

Understanding the Behavioural Intention to Adopt Internet Banking: an Indian Perspective

GM

Garima Malik

gkmalik@amity.edu

DS

Dharmendra Singh

NS

Nikola Stakić

Journal Information

Journal

The European Journal of Applied Economics

Volume / Issue

Vol. 19, No. 1 (2022)

Pages

110–120

Published

21 March 2022

DOI

10.5937/EJAE19-35277

Abstract

Internet banking gives banks colossal advantages as far as cost reserve funds, better client connections, and individual contributions from the opposition. This study expects to recognize the components that essentially influence the intention of bank clients to utilize Internet banking administrations in India. The examination proposed a complete model called Internet banking Adoption in India, which was an implicit part based on the "Brought together Theory of Acceptance and Use of Technology" (UTAUT) and three extra factors that were recognized as setting delicate. A self-made survey with 100 samples on the impact of behavioral intention to adopt Internet banking was conducted using surveys available on the Internet. A statistical tool like Chi-Square, correlation and regression was performed on SPSS software for further analysis. According to the TAM Model, perceived trust, perceived risk, and perceived ease of use was taken into consideration to rate the behavioral intention for adopting Internet banking in day-to-day life.

Keywords

Internet bankingbehavioral factorsadoptionIndia.

Citation

Garima Malik, Dharmendra Singh, Nikola Stakić (2022). Understanding the Behavioural Intention to Adopt Internet Banking: an Indian Perspective The European Journal of Applied Economics. 19(1) 110–120. DOI: 10.5937/EJAE19-35277