Understanding the Behavioural Intention to Adopt Internet Banking: an Indian Perspective
Garima Malik
gkmalik@amity.edu
Dharmendra Singh
Nikola Stakić
Journal Information
Journal
The European Journal of Applied Economics
Volume / Issue
Vol. 19, No. 1 (2022)
Pages
110–120
Published
21 March 2022
DOI
10.5937/EJAE19-35277
Abstract
Internet banking gives banks colossal advantages as far as cost reserve funds, better client connections, and individual contributions from the opposition. This study expects to recognize the components that essentially influence the intention of bank clients to utilize Internet banking administrations in India. The examination proposed a complete model called Internet banking Adoption in India, which was an implicit part based on the "Brought together Theory of Acceptance and Use of Technology" (UTAUT) and three extra factors that were recognized as setting delicate. A self-made survey with 100 samples on the impact of behavioral intention to adopt Internet banking was conducted using surveys available on the Internet. A statistical tool like Chi-Square, correlation and regression was performed on SPSS software for further analysis. According to the TAM Model, perceived trust, perceived risk, and perceived ease of use was taken into consideration to rate the behavioral intention for adopting Internet banking in day-to-day life.
Keywords
Citation
Garima Malik, Dharmendra Singh, Nikola Stakić (2022). Understanding the Behavioural Intention to Adopt Internet Banking: an Indian Perspective The European Journal of Applied Economics. 19(1) 110–120. DOI: 10.5937/EJAE19-35277
